Lost luggage
From ScottWiki
Our bag number is SFOBA99915. The flight was on April 5.
What a horrible thing to have to do... All the things in our missing piece of luggage.
- Carpet, 1.5m x 2m approx. 300EUR
- (http://www.triotours.com/faq/ma/carpets.htm says we should be paying 120-200EUR.)
- (On the other hand, http://www.medinashop.com/en/quartier.asp?quartier=13 quotes $650USD for something similar! :-)
- Woven silk bed spread. 100EUR
- Pink silk scarf, 50EUR.
- Two pairs leather shoes. 100EUR
- Two blankets, white, red, black. 25EUR each, 50EUR total
- Pink scarf (nz merino wool) $72
- Red fleece/wool jacket. $90
- 1 pair Mythos La Sportiva climbing shoes. $120
- Climbing helmet, $50.
- Two 250g bags looseleaf tea. 10EUR
- Marmot down jacket. (700 weight fill, with hood.) $240USD
- Head phones. $20USD
- 3 Sweaters
- Black cashmere turtleneck from Ann Taylor, $120
- Red cardigan from JCrew, $75
- Swedish-style ski sweater, $110
- Black tights, $5
- White long underwear, $17
- books -- which?
- Morocco Lonely Planet List price $24, amazon $15.60
- Consider Phlebas, $11
- Poland Lonely Planet list $25, amazon $16
- Polish phrasebook $8
- The bag itself 5EUR
- DVDS
- 6 seasons of 6 Feet Under. $100 each, total $600USD (cheapest on amazon $271 + sixth season?)
- 5 other DVDs
- three brothers $30/$15
- the machinist $15/$10
- bugsy malone $16
- pride and prejudice $30/$18
- ???
Total so far: 615EUR + 1706USD.
Their liability is 1000SDR, which is apparently 1,172.90EUR, or 1,430.65USD right now. From what I've read, they're going to haggle over everything -- "Was that down jacket new -- we're only paying half." -- and so on, so we really need to make sure we list everything, not just stop after reaching the liability limit.
Useful advice at http://www.thetravelinsider.info/travelaccessories/lostbaggagerights.htm
Customer service webpage for BA. http://www.britishairways.com/travel/custrel/public/en_us?prim=custsupp
British Airways - Baggage Claims 75-20 Astoria Boulevard Jackson Heights, New York 11370 tel: 1 800-828-8144 (to get anywhere using the telephone, don't enter our claim number, SFOBA99915, just press # -- it's actually possible to speak to a real person this way, not that they can do anything.) fax: 1 347-418-4395
